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Consumer Support » Prepare Update errors -1002, -1004, -1011 and more in Bitdefender products for Windows

Prepare Update errors -1002, -1004, -1011 and more in Bitdefender products for Windows

Here you lot'll find a listing of the well-nigh common update errors encountered past Bitdefender on Windows and quick-fix solutions for each error code.


Commencement steps for solving Update Errors in Bitdefender products for Windows

As a rule of thumb, always bank check the frequency of update errors. Open up the main Bitdefender window and click on 'Notifications' in the left-side menu.

Every bit long equally there are but random update errors followed by successful updates, it means Bitdefender is up-to-date. No further deportment are required.

On the other hand, if there aren't whatever successful updates, update Bitdefender offline until you sort out the connectivity issues. If Bitdefender all the same fails to update after a 24-h wait, search for the fault code in the table below to try and fix it.


Update fault code What information technology means and how to set information technology

3

The update error code 3 indicates a Hard-Drive error.

• Click the Windows Get-go push windows key and type Command Prompt in the search bar, and so right-click on the consequence and select Run as Administrator.

• Typecd\  and press ENTER on your keyboard.

• And so typechkdsk c: /r  and press ENTER again. Brand certain to include the spaces indicated.

• Enter Y when asked whether you lot wish to run Chkdsk next fourth dimension the system restarts.

• Restart the PC.

19

or

21

Both errors betoken a system-level issue. Error 19 ways that the media is write protected. Error 21 means that the device is not gear up.

Run a Windows check deejay

• Click the Windows Start button windows key and type Command Prompt in the search bar, then correct-click on the result and select Run as Administrator.

• Typecd\ and press ENTER on your keyboard.

• Then typechkdsk c: /r  and printing ENTER again. Brand certain to include the spaces indicated.

• Enter Y when asked whether you lot wish to run Chkdsk next time the system restarts.

• Restart the PC.

Run the System File Checker tool

• Click the Windows Kickoff push windows key and type Command Prompt in the search bar, then right-click on the upshot and select Run as Administrator.

• Typesfc /scannowthen printing ENTER on your keyboard.

• Wait until the SFC verification reaches 100% and fixes the errors automatically.

Run the DISM command (available only for Windows 8 and 10)

• If the SFC command fails or can't supplant a corrupted file click the Windows Kickoff push windows key. Blazon Command Prompt in the search bar, then right-click on the result and select Run every bit Ambassador.

• Blazon  Dism /Online /Cleanup-Image /RestoreHealth  and so press ENTER.

• Wait until the operation reaches 100% and fixes any organization issues, then restart the computer.

-100

This is usually an isolated error lawmaking.

Check how many update errors -100 were encountered by the Bitdefender product and run into if any of them were followed past successful updates. If they were followed by successful updates, it means Bitdefender is up-to-appointment and no further deportment are required.

-1002

or

-1011

The update mistake codes -1002  and -1011 are caused by a temporary consequence with your internet connexion.

Brand sure the connection is stable, then effort again to update Bitdefender.

-1004

The error lawmaking -1004 indicates that y'all are connected to a proxy merely didn't actuate proxy usage in Bitdefender, so information technology can use this type of connection.

If you lot connect to the net via proxy

• Open up Bitdefender, go to "Settings" > "Advanced" > enable "Proxy server". Bitdefender will import your proxy settings from the default browser.

• If custom proxy settings are required, while still in the "Advanced" tab from Bitdefender "Settings": click "Proxy Change" > select "Custom proxy settings" then fill in the required information.

If you don't have a proxy connectedness

• Open Bitdefender, go to "Settings" > "Avant-garde", and make sure "Proxy server" is turned OFF.

• If the mistake persists follow these steps to remove any proxy settings.

-1022

The error code -1022 indicates that the server response is not valid and is related to improper internet connection settings.

Restart the router, and so reboot your computer and check if Bitdefender tin can perform successful updates.

If the errors persist, try irresolute the DNS settings.

1455

The error code 1455 indicates that the Virtual Memory (Pagefile) is likewise small for the operation to complete.

Let Windows to automatically manage the pagefile settings.

• Open up the Command Panel and become to System and Security > System.

• From the left pane of the System window click on "Avant-garde arrangement settings".

• Open the "Avant-garde" tab of the new window so click the "Settings" push button in the Performance section.

• In Functioning Options click the "Avant-garde" tab.

• Click the "Modify" button in the Virtual retentivity section.

•  Cheque the box next to "Automatically manage paging file size for all drives" then restart the computer.

-2002

or

-2009

Both errors betoken that our update servers are in the centre of the synchronization process.

If your Windows PC encounters one of these update error codes, wait a few hours before trying to update Bitdefender again.

-2021 The update error -2021 is acquired by a missing cumulative update for Windows seven.

Install missing knowledge base KB4490628 and KB4474419 packages:

 • for 32-bit Windows

• for 64-chip Windows

Non sure if your reckoner is running a 32-flake or a 64-bit Windows version? This guide will assistance you.

Other mistake codes

Here are some steps you can try that usually stop any other update errors on Windows:

• Attempt to update again at a afterwards time.

Restart the PC and then check if the update succeeds.

• Connect the PC to some other network:

A. If the updates are successful on other networks, the event is with the default network configuration. Endeavor changing the DNS and disabling tertiary party firewall programs.

B. If the update errors persist on other networks likewise, uninstall and reinstall Bitdefender.

If Bitdefender still fails to perform updates, contact Bitdefender support.


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Source: https://www.bitdefender.com/consumer/support/answer/16629/

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